Open position · Autonomous Systems Field Operations
AI systems break, drift, and miscalibrate in the real world. You're the one who shows up. Every robot fleet needs humans on the ground — and that's not a gap in the technology, it's a permanent feature of deploying it responsibly.
The role
Autonomous systems operate in messy, unpredictable environments — warehouses with shifting inventory, city streets with unexpected obstacles, delivery routes that change without notice. Sensors drift. Actuators wear. Firmware updates cause regressions. When something goes wrong in the field, you're the response. You diagnose hardware and software issues on-site, perform repairs and replacements, and get systems back online with minimal downtime.
This isn't a help desk role. You are physically present with the machines — inspecting, calibrating, replacing, and reporting. Your observations from the field feed directly into how the engineering team improves the next generation of systems. The robots learn partly because of what you document.
What you'll do
Maintenance & upkeep
Perform scheduled preventive maintenance on robots, drones, and autonomous vehicles
Replace worn or failed components — sensors, actuators, batteries, compute modules
Calibrate perception systems (LiDAR, cameras, IMUs) after replacement or drift
Update firmware and verify system integrity after software deployments
On-site troubleshooting
Respond to field incidents — system failures, unexpected stops, collision events
Diagnose root causes using onboard diagnostics, logs, and physical inspection
Distinguish hardware faults from software issues and escalate appropriately
Perform emergency recoveries to restore uptime with minimal disruption
Fleet monitoring
Conduct regular visual and functional inspections across assigned fleet units
Track component lifecycle and flag units approaching end-of-service thresholds
Monitor environmental conditions that affect system performance (temperature, humidity, terrain)
Maintain spare parts inventory and submit resupply requests proactively
Reporting & feedback
Log every incident, repair, and observation with precision and context
Submit structured field reports that engineering teams can act on directly
Flag recurring failure patterns — your observations drive systemic fixes
Contribute to maintenance runbooks based on issues encountered in the field
Fleet specializations
Warehouse robotics
AMRs, picking arms, conveyor systems
Drone fleets
Inspection, delivery, surveying UAVs
Delivery bots
Sidewalk and campus autonomous vehicles
Smart city infrastructure
Traffic systems, sensors, edge compute nodes
Agricultural systems
Autonomous tractors, crop monitors, irrigation
Healthcare logistics
Hospital transport bots, lab automation
What we're looking for
Required
Hands-on experience with mechanical, electrical, or electromechanical systems
Comfort using diagnostic tools, multimeters, and basic test equipment
Physical capability for fieldwork — lifting, outdoor environments, varied conditions
Structured problem-solving — you isolate before you replace
Clear written documentation skills for incident and maintenance logs
Preferred
Prior experience with robotics, drones, AVs, or industrial automation
Familiarity with ROS, CAN bus, or common sensor interfaces (LiDAR, RGBD cameras)
Background in electronics, mechatronics, or field service engineering
Comfort reading technical documentation and system logs
Technical baseline
You don't need to be a software engineer, but you need to speak the language of the systems you maintain. That means reading a diagnostic log, interpreting sensor output, and knowing when a problem is firmware vs. hardware. The more fluent you are in the technical stack of your fleet, the faster you resolve incidents and the better your field reports become.